Terms of service
Business Address: L5V 2L7, Ontario, Canada
Support Email: contact@rollyberry.com or support@rollyberry.com
Website: https://rollyberry.com
Welcome to RollyBerry. By accessing our website and purchasing our products, you agree to be bound by these Terms of Service and all applicable laws and regulations.
Acceptance of Terms
By using our website, placing orders, or using our services, you acknowledge that you have read, understood, and agree to these Terms of Service. If you do not agree, please do not use our services.
Description of Service
RollyBerry operates a platform selling stationery, collectables, and gift items. Our services include:
- Online retail sales of products
- Customer support services
- Product information and specifications
- Order processing and fulfillment
Eligibility
To use our services, you must:
- Be at least 18 years old or have parental consent
- Provide accurate and complete information
- Have legal capacity to enter into binding agreements
- Comply with all applicable laws and regulations
User Accounts
When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your login credentials secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorised use
Orders and Payments
Order Acceptance
All orders are subject to RollyBerry's acceptance. We reserve the right to refuse or cancel any order for reasons including:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
- Violation of these terms
Pricing and Payment
All prices are displayed in Canadian dollars and include applicable taxes. Payment must be made in full before shipment. We accept various payment methods as displayed during checkout.
Shipping and Delivery
Shipping terms and delivery timeframes are specified in our Shipping Policy. Risk of loss and title for products pass to you upon delivery to the shipping carrier.
Returns and Refunds
Returns and refunds are governed by our Refund Policy. Please review the policy for detailed information about return procedures and eligibility.
Product Information and Warranties
We strive to provide accurate product descriptions and specifications. However:
- We do not guarantee that product descriptions are error-free or complete
- Colors and specifications may vary slightly from images displayed
- Products may come with manufacturer warranties
- We are not responsible for compatibility issues with third-party items
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of RollyBerry or its licensors and protected by copyright and other intellectual property laws. You may not:
- Reproduce, distribute, or create derivative works
- Use our trademarks or logos without permission
- Reverse engineer or extract source code
- Use automated systems to access our website
Prohibited Uses
You may not use our services to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Engage in fraudulent activities
- Harass or harm other users
- Send unsolicited communications or spam
Privacy
Your privacy is important to us. Collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Limitation of Liability
To the maximum extent permitted by law, RollyBerry shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising from your use of our services.
Indemnification
You agree to indemnify and hold harmless RollyBerry, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.
Dispute Resolution
Any disputes arising from or relating to these Terms shall be resolved under the laws of Ontario, Canada. The venue for any legal proceedings shall be Ontario, Canada.
Modifications
RollyBerry reserves the right to modify these Terms at any time. Changes are effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the new terms.
Termination
We may terminate or suspend your account and access to services at any time, without prior notice, for violation of these Terms or at our sole discretion.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and RollyBerry regarding the use of our services.