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Frequently Asked Questions

Find answers to common questions about our products and services.

We typically process and ship orders within 1–13 business days. Delivery times vary by delivery location and sourced item, but the earliest would take 10–15 business days. For more details, please refer to our Shipping Policy page, linked at the bottom of our website.
We offer a 10-days return policy on all items. Products must be unused and in their original packaging. For full details, please refer to our Policies page, linked at the bottom of our website.
Yes! We ship to most countries worldwide. International shipping times vary by destination. If you do not see your location and wish to purchase from our site, please contact us at support@rollyberry.com, and we will do our best to accommodate your request.
Once your order has shipped, you will receive a tracking number via email, which you can use to track your package on our shipping tracker. Sometimes, it needs to be delivered to our warehouse before shipping.
We accept all major credit cards, PayPal, and other secure payment methods at checkout. If you do not see your preferred payment option available during checkout but would still like to purchase our products, please contact us at support@rollyberry.com. We will be happy to assist you with alternative payment options so you can complete your order smoothly.