Aviso legal

Business Name: RollyBerry
Business Address: Ontario, Canada
Support Email: contact@rollyberry.com or support@rollyberry.com
Website: https://rollyberry.com

This Legal Notice governs your use of the RollyBerry website and any purchases made through our store. By accessing or using our website, you agree to the terms outlined below. Failure to read this notice does not exempt any party from its terms. This Legal Notice constitutes a binding legal agreement between you and RollyBerry. Effective Date: Jan 2026 | Jurisdiction: Canada. 

Intellectual Property
All content on this website, including text, images, product photos, graphics, logos, and branding, is the property of RollyBerry or its respective creators and is protected under applicable copyright and intellectual property laws. Some images, videos, and content featured on this website are sourced from third-party platforms, including Xiaohongshu, and are used for informational, commentary, or illustrative purposes only. All rights and credits belong to their respective original creators. We do not claim ownership of any third-party content displayed. The use of such content is intended to provide context, reference, or review of products and trends. If you are the rightful owner of any content appearing on this site and wish for it to be removed or properly attributed, please contact us at contact@rollyberry.com. This website is not affiliated with, endorsed by, or sponsored by Xiaohongshu or any of its parent companies. All trademarks and copyrighted materials are the property of their respective owners.

The use of third-party content by RollyBerry is consistent with the principles of fair dealing as recognized under the Canadian Copyright Act, R.S.C. 1985, c. C-42, specifically for the purposes of research, review, criticism, and commentary. RollyBerry operates in good faith and makes reasonable efforts to credit all original content creators at the time of publication across all platforms on which such content is shared, including but not limited to Instagram, TikTok, Facebook, YouTube, and other social media platforms. Attribution is provided as a standard practice and does not constitute an admission of copyright infringement or liability.

RollyBerry's use of third-party video and image content is incidental to the sale of legitimately sourced products. The products sold by RollyBerry are independently acquired through lawful supply chains. The appearance of a product in a referenced video does not constitute any claim by RollyBerry over that product's intellectual property, brand, or associated trademark.

Where content creators or rights holders have published content publicly on social media platforms, such publication may constitute implied consent for sharing under the terms of those respective platforms. Nonetheless, RollyBerry respects the rights of all creators and will act promptly upon any legitimate takedown request.

Upon receipt of a valid and complete takedown request, RollyBerry will review the claim within a reasonable timeframe and take appropriate action, which may include removal, re-attribution, or a written response disputing the claim where applicable. RollyBerry reserves the right to seek legal counsel before acting on any request that appears to be made in bad faith, is vexatious, or constitutes an abuse of intellectual property processes.

Product Listings & Accuracy
RollyBerry makes every effort to ensure that product descriptions, pricing, and specifications are accurate at the time of publishing. We reserve the right to correct any errors and update information without prior notice. Product images are for illustrative purposes and may vary slightly from the actual item received. Any reliance on product descriptions, specifications, or imagery is at the sole discretion of the purchaser. RollyBerry does not warrant that product descriptions are error-free, complete, current, or free of typographical inaccuracies. Where a discrepancy exists between a product listing and the physical item received, RollyBerry's sole obligation shall be limited to the remedies outlined in our Return & Refund Policy.

Limitation of Liability
To the fullest extent permitted by law, RollyBerry shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the value of the order placed. 

RollyBerry expressly disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, to the extent permitted under the laws of the Province of Ontario and applicable federal law. RollyBerry shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting from your use of the website, any product purchased, or any content viewed on our social media platforms. This limitation of liability applies regardless of the legal theory under which such damages are claimed, including contract, tort, negligence, strict liability, or otherwise.

Furthermore, RollyBerry shall not be held liable for the actions, content, products, or services of any third-party creator, supplier, brand, or platform whose content or products are referenced, displayed, or linked through our channels. The inclusion of third-party content does not constitute an endorsement of that party's practices, policies, or products beyond the specific item or content referenced.

Fraudulent Claims & Account Conduct
RollyBerry maintains a zero-tolerance policy for fraudulent, dishonest, or bad-faith conduct by customers. This includes, but is not limited to: false claims of non-delivery when tracking confirms receipt; claims of damage inconsistent with evidence; chargebacks initiated without first contacting RollyBerry; and misrepresentation of the condition of a returned item. End-user damage — meaning damage caused by the customer after delivery — is not covered under any return or refund claim and will be treated as a fraudulent submission. Where evidence reasonably supports that a claim is fraudulent, RollyBerry reserves the right to: (a) deny the claim in full; (b) permanently suspend the associated customer account; (c) report the matter to the relevant payment processor, financial institution, or consumer protection authority; and (d) pursue civil or criminal remedies available under applicable law. Customers are advised that all claims are subject to review and that the submission of a fraudulent claim may constitute an offence under the Criminal Code of Canada.

Third-Party Links & Collaborations
Our website may contain links to third-party websites or feature collaborative/licensed products. RollyBerry is not responsible for the content or practices of any third-party sites. Links are provided for convenience only and do not imply endorsement. RollyBerry is not liable for any transaction, dispute, or harm arising from your interaction with any third-party website, seller, or platform accessed via links on our website or social media channels. You acknowledge that third-party websites operate independently and are governed by their own terms and conditions.

Governing Law
This Legal Notice shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute arising out of or in connection with this Legal Notice, including any question regarding its existence, validity, or termination, shall first be subject to good-faith negotiation between the parties. If such negotiation fails within thirty (30) days of written notice, the dispute shall be referred to and finally resolved by binding arbitration or litigation in the courts of the Province of Ontario, at RollyBerry's election. You agree to submit to the exclusive personal jurisdiction of the courts located in Ontario, Canada, and waive any objection to such jurisdiction or venue. Nothing in this clause shall prevent RollyBerry from seeking injunctive or equitable relief in any court of competent jurisdiction where necessary to protect its intellectual property, confidential information, or business interests.

Changes to This Notice
RollyBerry reserves the right to update this Legal Notice at any time. Changes are effective immediately upon posting. Continued use of our website constitutes acceptance of the updated notice. It is your responsibility to review this Legal Notice periodically. RollyBerry is not obligated to provide individual notice of any changes. Your continued access to or use of the website following any update shall be deemed your unconditional acceptance of the revised terms.

Contact Us
If you have any questions, please reach out to us at contact@rollyberry.com or support@rollyberry.com.